Customer Information

As well as offering a range of phone systems and accessories to suit the communication needs of your business, here at Discount Phone Systems we also provide a range of other services including:

* Setup and installation of telephone lines, including maintenance and support contracts
* Call recording solutions
* Information and guides on GSM Gateways and Fixed Cellular Terminals, Headsets and Audio Conferencing
* Business quality broadband
* Information on manufacturers
* Technical support

Discount Phones provides a complete installation, maintenance and support service to customers at a competitive price together with low cost line rental and calls. On our customer information page, you will find a guide to analogue and ISDN telephone lines, which will help in determining the type and number of telephone lines your business will require. Our friendly and professional advisers are always available to take your call and assist you with any queries that you may have.

We are able to provide business broadband using an ADSL 2+ LLU (local loop unbundling). In practice, this means that the phone operators make their cabling available to use so that we can upgrade your line and offer high speed internet to you directly.

Our packages are competitively priced, and currently 55% of all telephone exchanges support our LLU service - our easy to use online checker will tell you if you can receive it. With speeds of up to 24mb available (depending on your connection) and a minimum 3 month contract, we can offer various bandwidth allowances to suit all business needs, from b to unlimited usage. For all contracts cancelled before the 12 month period, a cancellation charge applies.

We sell a large range of business telephone systems and accessories, from well-known brands through to less well known and trusted manufacturers. We appreciate it may seem like somewhat of a risk to purchase from these lesser known brands, so for our customer's peace of mind we offer a no quibble guarantee on some of these products. This means the purchaser can try the product for a period of seven days and return it for a full refund if they are not satisfied. We do ask that you contact one of our friendly sales team members to discuss your options, if you would like to apply for a refund. We will then be able to arrange this for you.

Our customer services team are able to provide manufacturers guides and advice on all of the products we offer here at Discount Phone Systems, including information on any of the manufacturers we stock. Why not use our easy to follow Headset Guide, available on our Customer Information Page, which will help you to decide what style and make of headset you require for your business needs.

If you have any questions or require more information on any of our products, please call us on 0800 298 8011.

Customer Information

Telephone Lines

Telephone Lines

We can install new telephone lines for business customers and provide competitive installation and rental costs combined with low cost calls. This means that we can provide a complete service to our business customers who want to take advantage of our advanced range of business phone systems, combined with telephone lines, maintenance and support contracts and a wide variety of additional telephony equipment and services that the modern business requires to remain competitive.
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Call Recording Solutions

Call Recording Solutions

Call Recording for Telephone Lines and Phone Systems.
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Broadband

Broadband

Business Quality Broadband from just 8.95 per month
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Headset Guide

Headset Guide

Use our quick headset guide to work out which headset is best for your telephone, wearer and environment.
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GSM Gateway

GSM Gateway

GSM Gateway and Fixed Celular Terminal Information
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Audio Conferencing Guide

Audio Conferencing Guide

!!<>!!!!<>!!THE BENEFITS OF CONFERENCING!!<>!!!!<>!! In today's modern environment we are making more and more collaborative decisions; what that means is we try to involve as many people as possible in the decision-making process so that we make sure everybody's opinion and view have been thoroughly taken into consideration before we make that final decision. There appears to be no short term answers to the problem of high fuel prices with expectations that costs will only go higher. ...
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Support

Support

Technical Support
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Manufacturers Guide

Manufacturers Guide

Information on the Maunufacturers featured in our online store.
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