ADSL 2+ LLU Up to 24MB Download
ADSL 2+ LLU Frequently Asked Questions: 1. What does LLU mean? LLU stands for Local Loop Unbundling which means the incumbent operators (BT and Kingston Communications in the UK) makes its local network (the copper cables that run from customers premises to the telephone exchange) available to other companies. We can then upgrade individual lines to offer high speed Internet access direct to our customers. 2. Will I be able to get ADSL2+ LLU service? Our LLU ... 
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ADSL 2+ LLU Frequently Asked Questions:
1. What does LLU mean?
LLU stands for Local Loop Unbundling which means the incumbent operators (BT and Kingston Communications in the UK) makes its local network (the copper cables that run from customers premises to the telephone exchange) available to other companies. We can then upgrade individual lines to offer high speed Internet access direct to our customers.
2. Will I be able to get ADSL2+ LLU service?
Our LLU is currently available at 55% of telephone exchanges but this figure is increasing all the time. You can check if you can receive our LLU service by using our online checker.
3. What does ADSL2+ mean?
The copper wires that are used to carry your telephone conversations are actually capable of transmitting information at much higher speeds than is needed just for telephone calls. This extra bandwidth in the copper wire is normally wasted, but ADSL2+ technology allows us to take advantage of the available bandwidth by using additional equipment to transfer data at a higher frequency than that used for voice calls.
The higher the frequency that is used to send the signal, the faster the signal will degrade over distance. Because ADSL2+ uses very high frequencies, there are limits on the distances over which that the signal can be reliably received. Unfortunately, customers that live too far from their exchange will therefore not be able to take advantage of this technology
4. What does 24Mb actually mean?
Mb is short for 'megabits per second'. This indicates the maximum speed of an internet connection, measured in bits (of information transferred) per second. One kilobit is one thousand and twenty-four bits and one megabit is one million bits (one thousand kilobits).
5. Will I really receive 24Mb?
The actual bandwidth that you will receive is based on the following factors: the length of the wire that connects your premises with the BT exchange, the quality of the copper, and environmental issues which include electrical interference and even sometimes bad weather and the distance you live from the exchange. If your line is two kilometres long then you can expect to receive up to 16Mb (dependent on the above circumstances). Your bandwidth will decrease further as line length increases, and we do not offer our service if you are further than 5.5 kilometres from the exchange. While bandwidths are not guaranteed, we do offer the highest bandwidth available using ADSL2+ to your premises.
6. What factors will affect the speeds I receive?
We recommend that you connect your router to the first phone socket (located close to the point at which your telephone line enters your house, flat or building) with a micro filter, as this will greatly improve the overall connection speeds. In addition, we recommend that you don't use internal or external line extensions, as they may also affect your speeds. If you have more than one phone socket in your household, please use a micro filter on each phone socket. This will improve your broadband speed.
7. Which bandwidth allowance should I choose?
Each Gb allows for approximately 100 hours of browsing or 400 emails or 80 emails with attachments or downloading 40 songs/short videos or 8 hours of online radio in a month.A typical customer uses 2Gb/month and a heavy user uses around 5Gb/month. If you find that your allowance is not the right one for you, please contact us and we will change it.
8. What has happened to 20:1 and 50:1 contention ratios?
These have effectively disappeared. All customers will be using our ADSL 2+ LLU service unless it is not available or they choose to upgrade to a BT connection.
9. How do I migrate to your service?
You will need a MAC (Migration Authorisation Code) code from your existing internet service provider. Please note MAC codes expire so for a quick migration to Fused Networks, please ensure your MAC code has not expired.
10. How long is my contract?
All contracts are for minimum 3 months with a £50 cancellation charge if the contract is terminated under 12 months
11. If I choose the unlimited bandwidth option, is it really unlimited?
The ADSL 2 LLU service is subject to a Fair Use Policy but in our experience very few customers using the service for legal internet activity, exceed this policy.
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1. What does LLU mean?
LLU stands for Local Loop Unbundling which means the incumbent operators (BT and Kingston Communications in the UK) makes its local network (the copper cables that run from customers premises to the telephone exchange) available to other companies. We can then upgrade individual lines to offer high speed Internet access direct to our customers.
2. Will I be able to get ADSL2+ LLU service?
Our LLU is currently available at 55% of telephone exchanges but this figure is increasing all the time. You can check if you can receive our LLU service by using our online checker.
3. What does ADSL2+ mean?
The copper wires that are used to carry your telephone conversations are actually capable of transmitting information at much higher speeds than is needed just for telephone calls. This extra bandwidth in the copper wire is normally wasted, but ADSL2+ technology allows us to take advantage of the available bandwidth by using additional equipment to transfer data at a higher frequency than that used for voice calls.
The higher the frequency that is used to send the signal, the faster the signal will degrade over distance. Because ADSL2+ uses very high frequencies, there are limits on the distances over which that the signal can be reliably received. Unfortunately, customers that live too far from their exchange will therefore not be able to take advantage of this technology
4. What does 24Mb actually mean?
Mb is short for 'megabits per second'. This indicates the maximum speed of an internet connection, measured in bits (of information transferred) per second. One kilobit is one thousand and twenty-four bits and one megabit is one million bits (one thousand kilobits).
5. Will I really receive 24Mb?
The actual bandwidth that you will receive is based on the following factors: the length of the wire that connects your premises with the BT exchange, the quality of the copper, and environmental issues which include electrical interference and even sometimes bad weather and the distance you live from the exchange. If your line is two kilometres long then you can expect to receive up to 16Mb (dependent on the above circumstances). Your bandwidth will decrease further as line length increases, and we do not offer our service if you are further than 5.5 kilometres from the exchange. While bandwidths are not guaranteed, we do offer the highest bandwidth available using ADSL2+ to your premises.
6. What factors will affect the speeds I receive?
We recommend that you connect your router to the first phone socket (located close to the point at which your telephone line enters your house, flat or building) with a micro filter, as this will greatly improve the overall connection speeds. In addition, we recommend that you don't use internal or external line extensions, as they may also affect your speeds. If you have more than one phone socket in your household, please use a micro filter on each phone socket. This will improve your broadband speed.
7. Which bandwidth allowance should I choose?
Each Gb allows for approximately 100 hours of browsing or 400 emails or 80 emails with attachments or downloading 40 songs/short videos or 8 hours of online radio in a month.A typical customer uses 2Gb/month and a heavy user uses around 5Gb/month. If you find that your allowance is not the right one for you, please contact us and we will change it.
8. What has happened to 20:1 and 50:1 contention ratios?
These have effectively disappeared. All customers will be using our ADSL 2+ LLU service unless it is not available or they choose to upgrade to a BT connection.
9. How do I migrate to your service?
You will need a MAC (Migration Authorisation Code) code from your existing internet service provider. Please note MAC codes expire so for a quick migration to Fused Networks, please ensure your MAC code has not expired.
10. How long is my contract?
All contracts are for minimum 3 months with a £50 cancellation charge if the contract is terminated under 12 months
11. If I choose the unlimited bandwidth option, is it really unlimited?
The ADSL 2 LLU service is subject to a Fair Use Policy but in our experience very few customers using the service for legal internet activity, exceed this policy.
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